State Minister for Civil Aviation and Tourism M Mahbub Ali has said 2,500 new luggage trolleys will be procured by February at Hazrat Shahjalal International Airport (HSIA) to lessen passengers' suffering.
Moreover, 500 carts are to be repaired within 4-5 days, the minister said on Sunday.
"In last one or two days, some passengers faced hurdles to get a trolley to carry their baggage .. we have already taken effective steps in this regard," he told reporters after visiting the two terminals of the airport in the capital.
Flight congestions have been seen at HSIA as the Civil Aviation Authority of Bangladesh (CAAB) suspended flight operation from 12:00 am to 8:00 am every day from December 10 to March 11 next year for construction works of a speedy taxiway, reports BSS.
The state minister said, 600 out of 2,000 existing trolleys at HSIA got broken but the authority failed to repair those due to the pandemic situation.
"Currently, we are repairing the trolleys every day and, within 4-5 days, 500 of those broken trolleys will be repaired," he added.
Ali said the authority has already involved 32 uniformed personnel to help the passengers to get the trolley. "We will appoint more than 50 persons for this task," he added.
The state minister warned to take stern action if anyone found guilty to create an artificial crisis of the trolleys.
Ali said he has already talked with the home minister to keep police officers at every immigration counter so that passengers don't need to wait in a long queue to pass the airport's passport control.
"The home minister assured me to take necessary steps in this regard while a number of immigration police officers have already been increased," he added.
The state minister also directed the airport authority to make sure that arrival passengers will get their baggage within the fastest possible time.