Loading...

Emirates app hits 20 million downloads milestone

| Updated: March 07, 2020 13:00:45


Emirates app hits 20 million downloads milestone

As the race for ‘share of mobile’ continues, Emirates marks a major milestone with 20 million downloads of its mobile app.

Catering to its global customer base, the Emirates app is available in more languages than any other airline app in the world, with full features set in 19 languages including Arabic and Mandarin, said a media release. 

Available on Apple Store, Google Play Store and most recently the Huawei App Gallery, it is amongst the highest rated airline apps in the world.

Innovative feature and functions launched on the Emirates app in the past 18 months are : the ability to create a personalised ice( Emirates’ in-flight entertainment system ) playlist via Emirates app and to synchronise it with the airline’s system on-board, the ability to preview the seat and the overall onboard product before travelling via 3D cabin models, the ability to bid on tickets for highly-sought after sports and cultural events sponsored by Emirates around the world, using Emirates Skywards( Emirates loyalty programme) points, the ability to navigate through Emirates’ hub, Dubai International airport, and easily find your way to the gate.

According to https://www.webpagetest.org/, Emirates.com is now among the fastest airline websites globally, in particular when accessed via a mobile device on 3G and 4G, the release added.

In an average month, more than 1 million check-ins are performed via mobile devices. App push notifications have become the preferred and dominant customer communication channel, compared to sms and email.

Share if you like

Filter By Topic