The e-commerce platform now under official probe for alleged fraud, Evaly owes about Tk 3.11 billion to its customers until July 15, 2021, according to the company.
It has more than 200,000 customers, it said in a submission to the commerce ministry on Thursday in response to a show-cause notice.
To date, Evaly added, over 7.0 million products against purchase orders have been delivered ‘successfully’.
The Evaly letter claimed that it has a “very good relation” with its customers.
The company just regrets that some customers did not receive ordered products and said if given enough time, it would be able to supply the products within six months against all the purchases ordered.
Evaly also expressed the hope to create an atmosphere to deliver the products with cooperation from the commerce ministry.
The company generally supplies ordered products from its own warehouse and through its own management, the letter said. Only 12-15 per cent products are supplied by a supplier company or third party, it added.
On August 1, the e-commerce platform sought a minimum of six months’ time to respond in details to the commerce ministry's show-cause notice that was served on it on July 19.
An inter-ministry committee on Evaly has sought explanation from Evaly about its available assets and liabilities until 15 July, 2021 by August 19.
It also instructed the online platform to provide the volume of liabilities to the customers including the number of related customers until July 15, 2021 within August 26.
The ministry has asked Evaly to provide the volume of liabilities to the merchants by September 02.
Accordingly, the platform submitted the status of its liabilities to the ministry on August 19.
The current liabilities of the e-commerce platform stood at Tk 5.43 billion, according to its reply.
However, in its wealth statement, the company claimed it has Tk 1.21 billion as assets, which could make up for 22.30 per cent of its debts, according to an official assessment.