Chubb has enhanced its cyber incident response management capabilities and launched two new ways of accessing the service: a mobile application and a dedicated website.
The world's largest publicly traded property and casualty insurance company made the announcement on Tuesday in the wake of the threat of cyber risks facing commercial enterprises increases.
Chubb expanded its network of incident response management firms to include services in more than 50 countries across Europe, North and South America, Asia Pacific and Africa.
To access this cyber solution, Chubb has also launched a mobile application and a dedicated website to help policyholders report an incident, according to a Media OutReach-sent statement.
The Chubb Cyber AlertSM mobile application provides customers with a simple, efficient and immediate means of obtaining assistance when an event occurs.
The application also provides policyholders with access to a live cyber response specialist.
The Cyber AlertSM mobile application can be used by an individual or integrated into larger corporate incident response plans and is offered with a new dedicated website that clients can also use for reporting incidents.
The new service is available in multiple languages, including English; Spanish; French; Mandarin; Cantonese; Italian; German; Flemish; Portuguese; Polish; Czech; Turkish; Korean and Japanese.
All of these enhancements are supported by Chubb's call centre and technology partner - Spill Center, Inc.
Tim Stapleton, Cyber Insurance Product Manager and Technology Industry Practice Leader, Chubb Overseas General Insurance, said, “The combination of Chubb's new incident reporting capabilities and
the partnership with Spill allows us to provide expert assistance even faster than before to customers affected by a cyber breach, meaning we can process claims quicker and help limit any further problems."
Chubb is the world's largest publicly traded property and casualty insurance company.
