Stock investors continued to suffer on Thursday as they are unable to access information on time as the website of the Dhaka Stock Exchange (DSE) was slow to load.
Investors and stockbrokers alleged that they have been facing troubles in executing and modifying trading orders on the system for the last couple of days when the turnover of the market is soaring.
Many investors companied that they not see the share prices on time due to the problem of the website. But every second is very important in stock trading.
“We analyze share price movement to make timely investment decision, but could not that as the website is very slow,” said an investor named Rahman.
The technical glitch has also impacting trade volumes much, he said.
“This type of problem is eroding investors’ confidence badly, so the bourse should be serious on it,” he added.
The prime bourse launched the new website on Tuesday with a mobile view for the convenience of investors.
The DSE informed on Thursday that due to maintenance and up-gradation of the website of DSE, the view of the website is temporarily interrupted, we are sorry for the inconvenience.
The stock market regulator is also seriously unsatisfied with the premier bourse’s top officials for launching the new website without a test run.
It could have run the new website simultaneously with the old one for a few days, said a top official of the Bangladesh Securities and Exchange Commission.
But the DSE suddenly changed its website without carrying out a test run and the bourse even did not inform the regulator that a new website will be run, the BSEC official said.
Regarding the problems with trading, a leading broker said it takes three to four minutes to post pre-orders.
During trading hours, it sometimes takes 15 to 30 seconds to post an order or make modifications, he said, adding that sometimes the system also froze, again taking too long to execute orders.
He noted that the mobile app has also not been working well for a couple of days, so some of the app users called us over the phone to execute their desired trade.
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