The Commerce Ministry has sought information from police on all cases filed against the e-commerce companies for refunding the customers' money stuck in different payment gateways.
The police headquarters has been asked to provide information to the ministry within the next seven working days, reports UNB.
AHM Safiquzzaman, additional secretary to the Ministry and coordinator of a high-level government committee on e-commerce issue, disclosed it after a meeting at the secretariat on Tuesday.
The customers of the e-commerce companies, against which there is no case, would be reimbursed on priority basis, Safiquzzaman said.
Police headquarters has been asked to report all cases against e-commerce companies to the ministry and based on that information, Bangladesh Bank will instruct the payment gateways to return the money to the customers, he said.
