Edutechs needs a Junior Executive


FE Online | Published: August 23, 2022 14:13:17


Edutechs needs a Junior Executive

Edutechs is one of the fastest-growing Ed-tech companies in Bangladesh. Our focus is on improving Ed-tech approachability by improving class technologies using AI.

We are looking for a candidate responsible for guiding and educating new clients, helping solve technical problems, and ensuring hassle-free product adoption. The person needs to be experienced in web-based technologies and excels in communication skills via phone and email as well as interpersonal skills.

Vacancy: 1

Vacancy Type: Junior Executive - Onboarding and Support (Full-time)

Job Responsibilities:

  • Manage the entire onboarding process for new customers, beginning to end.
  • Set up customers’ new accounts.
  • Educate new customers and show them how to use our products
  • Help, solve technical problems, and ensure smooth adoption of our products and services.
  • Keeping current clients satisfied and delivering exceptional client service on a day-to-day basis
  • Collect feedback from the user and report it.
  • Keeping records of customer interactions, transactions, comments, and complaints.
  • Respond to client queries and provide technical support.

Job Requirements (Education/ Skill):

  • Degree in CSE/IT/MIS.
  • 0 - 1 year of experience in a relevant field.
  • Freshers are encouraged to apply.
  • Good problem-solving skills.
  • Excellent verbal communication skills.

 

Location: Dhanmondi, Road 27

Salary: Negotiable

Application Deadline: 25th August 2022

Application Link:

Go to this link for details - https://cutt.ly/jXYKPu0

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