Edutechs is one of the fastest-growing Ed-tech companies in Bangladesh. Our focus is on improving Ed-tech approachability by improving class technologies using AI.
We are looking for a candidate responsible for guiding and educating new clients, helping solve technical problems, and ensuring hassle-free product adoption. The person needs to be experienced in web-based technologies and excels in communication skills via phone and email as well as interpersonal skills.
Vacancy: 1
Vacancy Type: Junior Executive - Onboarding and Support (Full-time)
Job Responsibilities:
- Manage the entire onboarding process for new customers, beginning to end.
- Set up customers’ new accounts.
- Educate new customers and show them how to use our products
- Help, solve technical problems, and ensure smooth adoption of our products and services.
- Keeping current clients satisfied and delivering exceptional client service on a day-to-day basis
- Collect feedback from the user and report it.
- Keeping records of customer interactions, transactions, comments, and complaints.
- Respond to client queries and provide technical support.
Job Requirements (Education/ Skill):
- Degree in CSE/IT/MIS.
- 0 - 1 year of experience in a relevant field.
- Freshers are encouraged to apply.
- Good problem-solving skills.
- Excellent verbal communication skills.
Location: Dhanmondi, Road 27
Salary: Negotiable
Application Deadline: 25th August 2022
Application Link:
Go to this link for details - https://cutt.ly/jXYKPu0